Frequently Asked Questions

We’ve got the answer to all your SkinBase™ Microdermabrasion System questions, and if we don’t, just ask.
These are some of our most commonly asked questions. If you have any other questions, drop us a line using this form.

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Is microdermabrasion safe for all skin types?

Yes, microdermabrasion can be used for all skin types even sensitive skin.

How often should clients have treatments?

For best results, treatments are usually performed every 7 to 10 days.

How do I get clients to come in and try the treatment during the 2 weeks?

We will provide you with free marketing support which you can use to advertise online. A promotional pack will be sent to you well in advance of the start of your trial. This will include leaflets and posters to raise awareness in your salon, and invitations and incentive cards to give to clients.

How quickly will my clients see results?

They will see results immediately and with each subsequent treatment their skin will continue to look progressively better.

Are there any side effects to the treatment?

After the treatment, the skin may feel tight with mild redness. Therefore it is important that clients use a good moisturiser. These effects normally subside within 24 hours of treatment.

Do you offer training?

Training is completed via our online course. SkinBase is an award-winning training provider and you will have unlimited access to our team of trainers as well as a comprehensive manual and video training resources for your use. Once you have completed your training, if you do have any other questions regarding the treatment process, our trainers are available to offer advice for as long as you have the machine.

How many treatments should a client have?

SkinBase™ recommend a course of 8, people with acne or acne scarring might need more treatments and we recommend a monthly maintenance treatment after the course has finished to help maintain the results achieved.

Is the 2 week trial really free?

Yes, the trial is completely free. These 2 weeks allow you to see the results for yourself and decide, without any pressure, if you think the MDPro will work in your business. You will also keep any earnings you make from using the machine during this period.

What types of products should I use to complement the SkinBase™ Facial?

SkinBase provide a professional range of products that are formulated to complement your SkinBase microdermabrasion treatment. They are gentle and soothing; free from MI and Vegan and cruelty free.

The important thing is that all products are soothing and hydrating and do not contain any of the following: AHA’s, Glycolics, Retinol, Botanicals, Essential Oils.

What’s included in the SkinBase™ skincare range?

Included in your starter pack will be our ‘Essentials range’ which includes the following:

Salon starter pack

  • 1 x Pre-Treatment Cleansing Gel,
  • 1 X Treatment Toner
  • 1 x Post Treatment Moisturiser

Ask Us A Question

Don’t see the answer to your question above? That’s OK, just drop us a line here and we’ll get right back to you.


Whether you purchase your SkinBase™ microdermabrasion machine or take up our unique PAYG system we're with you every step of the way. Just some of the benefits we offer:

  • Technical support available 7 days per week
  • 4 year warranty on purchased machines
  • PAYG includes consumables (crystal / handsets / jars / servicing)
  • Monthly marketing support
  • Customised media

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