Frequently Asked Questions

We’ve got the answer to all your SkinBase™ questions, and if we don’t, just ask.

When am I billed for PAYG?

Pay-As-You-Go charges are billed weekly; Monday afternoon at 4pm GMT.

How do I pay my charges?

Charges are taken on a credit or debit card of your choice.

How do I know what my charges are?

We send you a detailed invoice and SMS summary each week.

What happens at the end of my initial PAYG contract?

Simply carry on, or call us to collect the machine back from you.

How do I order consumables?

Call before 12pm and we will ship for next working day delivery.

When do I get my deposit back?

Your deposit will be returned when the machine is returned to SkinBase™.

Ask Us A Question

Don’t see the answer to your question above? That’s OK, just drop us a line using the form below and we’ll get right back to you.

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SkinBase™ is the UK's leading provider of professional beauty machines. Over 2,000 accredited salons and spas in the UK & Ireland can't be wrong! Our team of professionals are looking forward to speaking with you.

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