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Keeping Your Clients Fabulous – The Latest From Our Salon Pro Blog…
We know that the skin’s condition is affected by environmental factors and also what we put into and onto our skin and so it makes sense that for clients to get the best results from a course of SkinBase facials we need to make sure they are not sabotaging our best efforts elsewhere!
Retention marketing is all about keeping hold of your existing clients, increasing the frequency of their visits and increasing the value of their spend each time. Getting new clients through the door is expensive and hard work so it’s vital, and good business, to concentrate on keeping your existing customers happy and returning.
As for the staff at SkinBase they go above and beyond to help. Courtesy calls, brainstorming, troubleshooting and general support the staff are wonderful, you couldn’t want for more from a company to partner with.”